• Job description

The Transportation Coordinator effectively coordinates the fleet by maximizing driver and equipment utilization while exceeding customer expectations through the direction of dispatch operations and all related reporting requirements to the customer and higher management.

• Responsibilities

• Manages driver scheduling process and payroll data
• Provides day-to-day supervision to drivers.
• Coordinates the maintenance of equipment with management and fleet
• Assists in developing a the onboarding program for all new personnel and ensures is followed
• Ensures that equipment is utilized in the most efficient manner
• Drafts and submits daily report/spread sheets
• Makes recommendations to management on initiatives and programs to improve operations 
• Communicates daily with drivers regarding any service issues, forecasting workload and any other pertinent company information
• Assists in developing a program to train and motivate personnel for increased effectiveness
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
• Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
• Provides feedback, coaching, guidance, and recognition to enhance personnel’s skill development
• Plays an active role in employee development and talent selection.
• Provides regular coaching and constructive feedback on performance
• Ensures employees complete a daily pre/post-trip and reviews daily

• Qualifications

• High School Diploma required
• Ability to work in fast paced environment.
• Ability to handle changing priorities and use good judgment in stressful situations
• Working knowledge of Microsoft Office applications
• Working knowledge of transportation / mechanical equipment
• Excellent verbal, non-verbal, and written communication skills
• Excellent customer service skills specifically with external clients